Critical of Hearing-Aid Remarks
"We are writing to take exception to the statement which appeared in your March, 1971 issue of The PLAIN TRUTH, in which you claimed that hundreds and thousands of elderly are sold hearing aids which do not work.
"The plain truth of the matter is that a Public Health survey has shown that 93% of hearing-aid wearers are satisfied with their hearing aids. Dealers who are members of the National Hearing Aid Society subscribe to the Society's Code of Ethics, and are conscientious in their care of the hard of hearing. If a hearing aid gives unsatisfactory service or 'does not work,' the purchaser should certainly see his dealer, who will, in most cases, make every effort to determine the cause of unsatisfactory service and provide the necessary assistance to the purchaser.
"The greatest problem of the hard of hearing is to accept the need for a hearing aid and to seek help for a hearing loss. You have done the hard of hearing a great disservice by discouraging them from seeking the help which will provide them with a normal life in the world of sound."
• The purpose of our statement was to alert the elderly to beware of deceptive dealings and con artists — not to intimidate reputable dealers. Printing your letter should help dispel any misconceptions. Thank you.(Update: September 8: Imagine if something like this happened today with any of the COGs. If any of them passed on information that a profession would view as disadvantageous to themselves would they bother to send them a letter such as this?)